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Home about plus dane who we are social value

social value

We are an organisation with a strong social purpose providing housing at below market cost to customers of modest means. As a responsible business, social value is at the core of everything we do.

Our core business; the provision of affordable social rented housing, creates intrinsic social value in itself. However, we can also do much more, and in the current economic climate, we desperately need to do so to support our customers and the communities where we work.

We recognise and deliver social value directly, in the services that we provide for our customers, and in the communities that we work with:

  • Through the procurement and commissioning of goods, works and services and;
  • In partnership with other organisations, enterprises and individual people.

In the simplest terms, through the implementation of our social value framework we are looking to deliver greater improvement to the economy, society and the environment in neighbourhoods where we own and manage homes.

We have adopted the CiH definition of social value, which is:

The wider non-financial impacts of programmes, organisations and projects, especially on the wellbeing of individuals and communities and of the environment

In order to ensure that our work is both focused and achievable, our social value priorities are:

Strengthen the local economy by enabling more people to be active within our local economies, supporting local businesses to develop and grow and sourcing products and services from local organisations and suppliers

Build stronger and resourceful communities that are resilient and sustainable, supporting the capacity of local groups and individuals to help themselves. Have healthier and happier people in our communities by providing and supporting activities and services that improve wellbeing and reduce social isolation

Create improved places and reduce environmental impact by enhancing the local environment, and acting responsibly to reduce the impact on the environment

Our Social Value Framework considers people at all stages; starting well, living well and aging well. It details specific ways in which Plus Dane alone and in partnership, will deliver tangible outcomes against these priorities.

The table below outlines internal measures; things that Plus Dane staff do to achieve social value, and external measures that our partners and suppliers can use to demonstrate to us how they are achieving social value through our investment.  Our contractors will have access to a guide to confirm Plus Dane’s approach to social value and how to use this framework. 

  

priority 

  

outcomes: what we are trying to achieve 

  

internal (Plus Dane activities) 

  

external (suppliers and partners) 
priority 1: economic 

Outcome 1: Helping residents into jobs  

  

  • Tenants securing employment through Landlord Plus and Supported Housing activities 
  • Tenants employed by Plus Dane 
  • Apprenticeship opportunities within Plus Dane 
  • 5 % of our employees will be apprentices by 2021 

  

  • Creating jobs in the local economy, which are targeted at tenants and local residents. 
  • Offering accredited apprenticeships, targeted at tenants and local residents. 
  • Sustaining apprentices (continued employment for existing apprentices) 
  • Recruitment of long-term unemployed  
  • Evidence of inclusive recruitment processes  

  

Outcome 2: Supporting residents in their pathway to work and training 

  

  • Tenants engaging in training through Landlord Plus and Supported Housing activities 
  • Tenants gaining work experience within Plus Dane 
  • Tenants securing traineeships with Plus Dane 
  • Plus Dane staff providing support for mock interviews, career guidance and CV advice to young people and those who are marginalised from the labour market 
  • Hosting meaningful work experience placements or internships for tenants 
  • Supporting volunteering, education and training opportunities (which could be sector specific) for tenants 
  • Employability support, including CV advice, mock interviews, careers guidance for young people  
  • Employability support, including CV advice, mock interviews, career mentoring particularly for those groups who are marginalised from the labour market (e.g. ex-offenders and the over 50’s) 

  

Outcome 3: Supporting a vibrant local business base 

  

  • Commitment to maximise spend in the local supply chain wherever possible 
  • Providing contract opportunities within the supply chain for local SME and social enterprises on contracts over a value of £10,000 and up to the OJEU value where possible. 
  • Commitment to maximise spend in the local supply chain – i.e. with businesses operating in the Liverpool City Region or Cheshire East (this is measureable with tools such as LM3) 
  • Providing contract opportunities within the supply chain for local SMEs and social enterprises 

  

priority 2: social 

  

Outcome 4: Ensuring residents in our neighbourhoods are well paid and supported by employers 

  

  • All of our employees received the National Living Wage or above 
  • Working towards Living Wage accreditation  
  • Commitment to Equality and Diversity in our workforce and working towards the development of a Equality and Diversity Framework, including staff training 

  

  • Working towards or paying all staff the Living Wage as set out by the Living Wage Foundation 
  • Percentage of Living Wage employers within the supply chain 
  • Creating/supporting move-on opportunities for people beyond the life of a particular contract 

  

Outcome 5: Reducing poverty and health inequalities for our tenants, customers and their families 

  

  • Working with other organisations, such as charities, public bodies and our supply chain to provide support services to our tenants 
  • Helping tenants to sustain their tenancies with us through direct support provision to our tenants through our services 
  • Maximising tenant income through engagement and ensuring uptake of benefits and reduction of debts 
  • Commitment to work alongside organisations – such as charities – which aim to address the raising of living standards and health & wellbeing 
  • Support and/or coordinate social inclusion schemes 

  

Outcome 6: Support the development of a resilient, effective, and joined up voluntary and community sector  

  

  • Investment in place-based and targeted activities to address identified issues 
  • Staff fundraising and donating activities undertaken on an ad-hoc and voluntary basis 
  • Dress down Friday giving to local voluntary community sector groups such as foodbanks 
  • Provision of pro-bono support for voluntary and community sector groups (through professional advice for example) 
  • Supporting existing ongoing local voluntary and community sector projects and/or fundraising activity 
  • Provide contract opportunities through the supply chain for local voluntary community sector providers 

  

Outcome 7: Promote tenant participation and active citizenship 

  

  • Tenant participation through our scrutiny panels and Plus Dane Voices 
  • Work with the local voluntary community sector to develop  volunteering opportunities for local residents  
  • Providing facilities for use by local voluntary organisations which support local engagement and participation 

  

  • Work with the local voluntary and community sector to develop volunteering opportunities for local residents 
  • Building the capacity and sustainability of voluntary and community sector – practical support for local voluntary and community groups 
  • Providing facilities for use by local voluntary and community organisations which supports local engagement and participation 
  • Offering an employee volunteering programme that can be offered to support local projects of strategic importance to Plus Dane and its customers 
priority 3: environmental  

Outcome 8: Promote environmental sustainability  

  • Initiatives to support the development of local green space and enhanced public realm 
  • Investment in technology so that it enables all but essential travel during working hours. Promoting agile working 
  • Working towards procuring products and services by taking into account a whole- life cost approach such as emissions and waste by applying SHIFT assessments within our supply chain. 
  • Reduce waste, limit energy consumption and procure materials from sustainable sources by applying SHIFT assessments within our supply chain 

  

  • Initiatives to support the development of local green space and enhanced public realm 
  • Commitment to promote behaviour change for households in improving their energy efficiency which will help reduce their levels of fuel poverty 
  • Policies which set out how waste will be minimised (if a repeat supplier, how this will compare to previous contract) 
  • Targets set around carbon emissions and waste management through the course of the contract 
  • Commitment from suppliers and contractors to procure materials from sustainable sources 

We will measure and report the social value that is generated - this will include the tracking of social value created by Plus Dane, including commitments made by suppliers, measuring the difference we are making to tenants and our neighbourhoods across the agreed priorities.  

Due to the complexity of social value, there is not one methodology which will demonstrate meaningful outcomes, so we will use a combination of tools such as: 

  • Calculating a social return on investment to determine a financial impact
  • Case studies
  • Recognised measures of wellbeing
  • Quantifiable outputs

Key outcomes will be shared in Plus Dane’s Annual Report and promoted on an ongoing basis through our existing communication channels. 

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