The Housing Ombudsman Service (HOS) has reported a cybersecurity incident
Don’t worry, Plus Dane systems are not integrated with the HOS so there is no direct concern. However, if you have had direct contact with the HOS, please stay alert and be careful if you get any unexpected contact asking for personal info. Visit HOS website for the latest update...
Floating Support can assist you to navigate a crisis and give you the skills and confidence to take control of your life and make your own decisions.
We operate an in-house floating support service for our customers, and in the Halton area our expert team is there to help local residents whether they are a Plus Dane customer or not.
Our friendly and knowledgeable floating support advisors can help with things like managing and/or sustaining your tenancy or household, support to live independently, and access to charity funding for essential household items (where this is available).
We may be able to support you to:
For Plus Dane customers, if you contact us with a problem and we feel in-house floating support can help, we will put you in touch with a colleague. Unfortunately, customers cannot refer themselves to this service.
Plus Dane Floating Support is a free service to people living in Halton and Widnes who may be having difficulties managing their home, or resettling into a new home.
You can make a referral to our service by contacting us by email at haltonfloatingsupport@plusdane.co.uk, or calling Paula Meadows on 07800 543380.