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Customer Portal Maintenance

Due to essential system maintenance our Customer Portal will be unavailable between 9am-5pm on Sunday 30th August

Contact Us
Home Supporting you Other support available Floating support services

Floating support services

Floating Support can assist you to navigate a crisis and give you the skills and confidence to take control of your life and make your own decisions.

We operate an in-house floating support service for our customers, and in the Halton area our expert team is there to help local residents whether they are a Plus Dane customer or not. 

Our friendly and knowledgeable floating support advisors can help with things like managing and/or sustaining your tenancy or household, support to live independently, and access to charity funding for essential household items (where this is available).

We may be able to support you to:

  • Maximise your income
  • Remain in your current accommodation, if your home is at risk due to ASB, breach of tenancy or substance misuse
  • Access physical and mental health services
  • Access drug and alcohol services
  • Resettle when you move on from temporary accommodation
  • Access and maintain education, training, and employment
  • Reduce social isolation
  • Reduce the need for crisis and emergency interventions

In-House Floating Support

For Plus Dane customers, if you contact us with a problem and we feel in-house floating support can help, we will put you in touch with a colleague. Unfortunately, customers cannot refer themselves to this service.

 

Halton Floating Support

Plus Dane Floating Support is a free service to people living in Halton and Widnes who may be having difficulties managing their home, or resettling into a new home.

You can make a referral to our service by contacting us by email at haltonfloatingsupport@plusdane.co.uk, or calling Paula Meadows on 07800 543380.

The criteria for this service:
  • 18+ years of age
  • Live in the Halton (WA7, WA8) area
  • Have housing-related support needs and rent or own your own home
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