Noise

Anti-social behaviour? Only if the noise is persistent

Noise is the most common cause of anti social behaviour.  Please remember that no home is totally soundproof so you are going to hear some noise from your neighbours.

We would suggest you have a friendly word with your neighbour first as they may not be aware they are disturbing you.

If you still feel you are being disturbed and the situation has not improved, or If the behaviour is persistent during the day or night, and you do not feel safe approaching your neighbour please contact us using the ASB reporting Form and let us know:

• When the noise happened;
• How long does the noise last;
• The type of noise;
• How loud is the noise.

There are a number of ways we can help including:

• Providing you with details of how to record noise;
• Arranging mediation with your neighbour. Mediation is an opportunity for neighbours to solve problems by talking through solutions with a trained mediator;
• Issuing verbal and written warnings;
• Taking legal action when it is reasonable for us to do so.

Anti-social behaviour? Only if noise is persistent

Noise is the most common cause of anti social behaviour.  Please remember that no home is totally soundproof so you are going to hear some noise from your neighbours.

We would suggest you have a friendly word with your neighbour first as they may not be aware they are disturbing you.

If you still feel you are being disturbed and the situation has not improved, or If the behaviour is persistent during the day or night, and you do not feel safe approaching your neighbour please contact us using the ASB reporting form and let us know:

• When the noise happened;
• How long does the noise last;
• The type of noise;
• How loud is the noise.

There are a number of ways we can help including:

• Providing you with details of how to record noise;
• Arranging mediation with your neighbour. Mediation is an opportunity for neighbours to solve problems by talking through solutions with a trained mediator;
• Issuing verbal and written warnings;
• Taking legal action when it is reasonable for us to do so.

If you have concerns about the welfare of an adult or child in the household, you should contact social services Safeguarding Team and/or the Police.

Anti-social behaviour? Only if the noise is persistent

Noise is the most common cause of anti social behaviour.  Please remember that no home is totally soundproof so you are going to hear some noise from your neighbours.

We would suggest you have a friendly word with your neighbour first as they may not be aware they are disturbing you.

If you still feel you are being disturbed and the situation has not improved, or If the behaviour is persistent during the day or night, and you do not feel safe approaching your neighbour please contact us using the ASB reporting form and let us know:

• When the noise happened;
• How long does the noise last;
• How loud is the noise.

There are a number of ways we can help including:

• Providing you with details of how to record noise;
• Arranging mediation with your neighbour. Mediation is an opportunity for neighbours to solve problems by talking through solutions with a trained mediator;
• Issuing verbal and written warnings;
• Taking legal action when it is reasonable for us to do so.

If you have concerns about the welfare of a pet, you should contact the RSPCA.

If you want to report persistent noise from dog barking, please use our ASB reporting form.

Anti-social behaviour? Not normally considered to be

'General living' includes sounds such as walking around, doors opening or closing, talking, babies crying, hoovering.

• You may want to have a friendly word with your neighbour as they may not be aware you can hear them.
• If you still feel you are being disturbed, you may wish to contact your Neighbourhood Team, and you can do this by completing our contact form or using our live chat function.

Please let us know

• How often the noise occurs including dates and time;
• What type of noise you are hearing;
• How the noise affects you.

Anti-social behaviour? No

Ball games are fun for people playing them but can be a disturbance for others and so cause friction in neighbourhoods that would otherwise be peaceful.

Green spaces may seem ideal for ball games, but some are in residential areas often only a small distance away from residents' homes and parked cars. This is why complaints can arise.

Even quiet residential roads and car parks are used by cars: if a moving vehicle has to swerve to avoid either a ball or a child the results could be serious or fatal.

• Open spaces are for the use of everyone.
• Respect residents’ right to a peaceful and safe environment.
• Where possible play outside your house, not anybody else's.
• Ask politely before retrieving a ball: don't trespass.
• Beware of your own safety and the safety of other road users.
• Parents: know where your children are playing and make sure residents are not disturbed.
• Talk to your neighbours - be prepared to compromise, and agree on a time and a place for games.
• Expect, within reason, the noise of children playing after school, at weekends and in the evening.
• "No ball games" signs are a request -not a bylaw.

If ball games are played deliberately and persistently and lead to nuisance, annoyance and property damage, this can be classed as anti-social behaviour, something we take seriously.

In this case you can contact us using the ASB reporting Form.