Our specialist refugee team in Halton is the lead service of its kind in the borough, helping families and people in need start a new life in the area.
The service began in 2017 to specifically support Syrian refugee families. It has since merged with the wider UK Resettlement Scheme, working with Halton Borough Council and the Home Office to support refugees and asylum seekers escaping war and persecution from places as diverse as the Middle East, Africa and Ukraine.
Colleagues from our refugee team work with clients from the moment they arrive in the UK and are committed to providing 18 months of intensive support as they settle into their new homes and communities. A translation service is available around the clock in case of emergency.
The team then works with each family or client for at least five years, until they are granted indefinite leave to remain in the UK or become naturalised citizens. The high quality of the service provided saw the team named Support and Care Team of the Year at the Housing Heroes Awards in 2019.
You can get in touch with our refugee team by either giving us a call, sending us an email or using our live chat service and asking for our refugee team. Find our Contact Us page here.
