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Home About Plus Dane News & Unity News Before we write our Corporate Plan, we would like to hear from you

Before we write our Corporate Plan, we would like to hear from you

6th July 2026

What is our Corporate Plan?

Our Corporate Plan sets out the organisation’s aims and objectives for the years 2024 to 2027. So, it will soon come to the end of its life, and we need a new plan to set out what our priorities are, how we plan to tackle the current economic and societal challenges and how we will support our customers and communities to thrive between 2027 and 2030.

Before we write the plan, we would like to hear from you

We are carrying out a survey with our customers to help us understand what matters most to you as a customer of Plus Dane, and where you think we should focus our investment in the future

How can you help?

By answering our survey you’ll help us understand what matters most to customers. This helps us to make informed decisions on our focus and investment for the future.

When is it happening?

The survey will take place in July and August 2026. Customers may be asked to complete the survey online, over the phone or in-person

Who will ask the questions?

If its face to face it will be a Plus Dane colleague, but the majority of the surveys are being carried out on the phone or by email for Plus Dane by Acuity Research & Practice (Acuity), who provide tenant satisfaction surveys and benchmarking services.

Need help completing the survey?

If you have any questions about the survey, please contact Plus Dane on 0800 169 2988.

If you have any issues completing the survey, contact Acuity on 0345 034 3737

Thank you!

Your feedback will help us understand what matters most to our customers and will shape our future investments and services

We will share on our website how your feedback has helped to shape our new Corporate Plan 

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